Job Description:
Airgas is seeking a part-time Customer Care Representative to join our dynamic team in Adelaide, South Australia. This is a remote work position, offering a unique opportunity for individuals who thrive in an independent and resilient work environment. As an Associate Level Customer Care Representative, you will be responsible for providing exceptional customer service and support to our valued clients.
Responsibilities:-Responding to customer inquiries via phone, email, and chat in a timely and professional manner-Resolving customer issues and escalations with a focus on problem-solving and critical thinking-Managing customer accounts and maintaining accurate records of interactions-Collaborating with internal teams to ensure seamless customer experiences-Participating in ongoing training and professional development activities-Contributing to a positive and supportive team culture that embraces change and responds resiliently-Adhering to company policies and procedures to uphold Airgas's reputation for superior customer care
Requirements:-3 years of experience in a customer service or related role-Excellent communication skills and a customer-oriented approach-Strong project management skills and the ability to prioritize tasks effectively-Ability to think critically and troubleshoot customer issues independently-Resilient attitude and the ability to thrive in a fast-paced remote work environment-Equal Opportunity Statement:Airgas is an equal opportunity employer and is committed to providing a diverse work environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by law.
If you are a motivated and customer-focused individual looking to join a supportive team and grow your career in customer care, we encourage you to apply for the Customer Care Representative position at Airgas in Adelaide, South Australia. Don't miss this opportunity to receive a Joining Bonus, Paid Time Off (PTO), and Relocation Allowance. Apply by May 1, 2024!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.