We're on the hunt for an Service Desk Analyst to join our squad and take our tech game to the next level. If you're passionate about delivering top-notch services, love collaborating with a dynamic team, and thrive on solving tech mysteries, this is your moment! The Role: Be the hero for our Service Desk team, tackling tech queries like a pro. Make end-users' dreams come true by delivering lightning-fast solutions. Take charge as the tech maestro for site offices - you're the star! Spice up the interface between users, systems, and applications - tech magic at its finest. Team up with Operations to bring in fresh ideas and process improvements. Keep things spicy by updating docs and policies - no room for boredom! Be the tech lifesaver with enough hardware stock for those Oops, it broke moments. Manage the CMDB like a boss - because organization is key. Dive into cool ad-hoc projects - new project sites, office setups, and more tech adventures await! Your Credentials: Bachelor's degree in IT, Computer Science, or Software Engineering (or working towards it). Flexing those tech muscles with relevant Microsoft (MS) Technologies. Tech Skills to Impress: Proactive vibes for upgrading processes - we love innovators! ITIL is your jam, and you know how to make it work in the Emeco world. Ace at process management and problem-solving - you're the tech Sherlock. Thrive in a dynamic, high-pressure scene - bring it on! Tech ninja skills with MS Active Directory, MS Operating Systems, MS SCCM, MS Intune, MS Entra Bonus points if you've already worked in the mining/resources scene Location: Perth, WA Ready to Join? Hit the APPLY button below, complete online application form. For more details, scope out www.emecogroup.com.