Short Description
- Casual Contracts and Permanent Contract on offer
- Kingsley and Osborne Park locations – On site parking available
- $35.16 per hour for permanent full time role
- $43.95 per hour for Casual role
The opportunity
We have opportunities for Resource Coordinators to join our Resource Team on a Casual or Perm basis. The casual roles will be based at either Kingsley or Osborne Park, (you will be asked which would be your preference when you apply) The roles will include a small element of working from home. The permanent role is based only at Osborne Park. Our successful Casual applicants need to be available for 3 - 4 weeks FULL TIME training at the start of their role. Start times for this role vary from 6.30am - 8.30am and you need to be available for both
Whilst reporting directly to the Resource Coordinator Team Leader, you will liaise daily with our various teams to schedule and roster care services to clients ensuring quality services are provided within the required timeframes.
To enjoy this role, you will thrive in a high-pressure and fast-moving environment!
Key Responsibilities
- Schedule and roster direct care providers and balance rosters to ensure quality service provision to clients.
- Analyse provider availability and rounds allocated to ensure most efficient use of resources.
- Monitor, manage and action notifications received from providers.
- Maintain the integrity of data within management systems to ensure accurate rostering and to achieve contractual and accreditation compliance.
- Process planned and unplanned leave including holiday period leave.
- Provide administration support to the Line Manager and team as delegated.
- Support and implement continuous improvement of business processes.
- Contribute to reporting as required.
About you
The ideal candidates for these positions will have excellent computer literacy skills, outstanding communication skills (written and verbal) and has a strong eye for detail. You will also meet the following criteria:
- Previous experience in a rostering/scheduling position is a highly desirable
- Flexible to work varied roster within operating hours and willingness to travel other offices in Perth metro region
- Excellent interpersonal skills
- Ability to autonomously manage time and organise workload
- An empathetic approach to dealing with the sensitivities of clients and providers scheduling issues
Benefits
- Competitive hourly rate + super + the ability to salary package up to $18,550.
- Comprehensive induction
- Paid training
- On site parking
- Discounted private health insurance with Medibank, nib and HBF.
- Subsidised gym membership with participating gym partners.
How to apply
To submit your application, click ‘Apply’.
Please attach evidence of any educational qualifications / certificates listed as mandatory. This can be done by uploading to the 'Additional Documents' section of the application.
Based on Silver Chain Group Policy and Government Directions, you will be required to provide evidence of vaccination against COVID-19, or evidence of a medical exemption in order to commence employment with Silver Chain.
We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date. Please note that unsolicited applications from agencies will not be accepted.
About Silverchain Group
With a proud history Silverchain is the leading provider of high-quality health and aged care in the homes and communities of more than 105,000 Australians every year. Where careers and community connect: our greatest strength is our people. As an employer of choice we provide expert care for your career with ongoing resources, support, training and opportunities for career development. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians.
Silverchain are proud members of the Diversity Council of Australia. We recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, genders, abilities, culturally diverse and linguistic backgrounds.