Position: Remote Support Specialist
Company: State Street Corp.
Location: Adelaide, South Australia, AU
Job Type: Part-time
Seniority: Associate Level
Years of Experience: 4
Personality traits: energetic, driven
Soft skills: communication, research
Benefits: Free food, Joining Bonus, Travel opportunities
Working Environment: Uphold the highest standards of ethical conduct and integrity.
Deadline to Apply: April 27, 2024
Equal Opportunity Statement: State Street Corp. is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.
Job Description:
State Street Corp. is seeking a Remote Support Specialist to join our team in Adelaide, South Australia. As a Remote Support Specialist, you will be responsible for providing technical support and assistance to remote users. Your main duties will include troubleshooting and resolving technical issues, providing guidance on using software and hardware, and ensuring a seamless remote working experience for our employees.
Responsibilities:
- Provide timely and effective technical support to remote users- Troubleshoot software and hardware issues- Provide guidance on using various technologies- Collaborate with IT teams to resolve complex technical problems- Maintain accurate records of technical issues and resolutions- Conduct research to find solutions to technical problems- Update and maintain documentation for technical support procedures- Communicate effectively with remote users to understand their issues and provide solutions- Maintain confidentiality and security of data and information- Uphold State Street Corp.'s ethical standards and values
Requirements:
- 4 years of experience in a technical support role- Strong communication skills and the ability to work well in a remote setting- Excellent research skills- Energetic and driven personality- Knowledge of various software and hardware technologies- Ability to troubleshoot technical issues independently- Experience with remote support tools and applications- Bachelor's degree in Information Technology or related field preferred- Certifications in IT support or related fields are a plus
If you meet the requirements and are looking for a part-time position as a Remote Support Specialist in Adelaide, South Australia, we encourage you to apply before the deadline. Join State Street Corp. and enjoy the benefits of free food, a joining bonus, and travel opportunities while upholding the highest standards of ethical conduct and integrity in our inclusive workplace. Apply now and be part of our dynamic team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.