We are looking for ICT Support Officer to join a project. You will be part of a large support team who will be providing IT support to a large user base organization. Requirements Experience in a Service desk or Incident Management team Skills in managing a close working group Working knowledge of ServiceNow, Good technical understanding across the board Demonstrated ability to build and maintain effective working relationships across all levels Strong interpersonal skills and a proven ability to talk comfortably and knowledgeably with a wide range of stakeholders Excellent communication (verbal and written) skills Highly effective in managing multiple, concurrent activities, while understanding and managing priorities, dependencies and risk Strong conceptual, analytical and interpretive skills with high level of attention to details Benefits About Us Zone IT Solutions is Australia-based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at ****** or contact us at 0434189909 Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.