Added Thursday 10th of August 2023 10:45:50 AM We are seeking an experienced IT Desktop Support Engineer to join our growing team in Perth. As an IT Support Technician, you will be responsible for providing technical support to our employees and ensuring that our IT infrastructure is functioning smoothly.Key Responsibilities:Provide first-level technical support to employees for hardware, software, and networking issuesMonitor and maintain the health of our IT infrastructure, including servers, workstations, and networking equipmentTroubleshoot and resolve technical issues related to hardware, software, and networkingAssist with the installation and configuration of new hardware and softwareManage user accounts, permissions, and access levelsEnsure data backups are completed regularly and test restoration proceduresProvide training and guidance to employees on the proper use of technology toolsMaintain accurate documentation of IT systems and proceduresParticipate in ongoing IT projects and initiativesRequirements:Diploma or degree in computer science, information technology or equivalentAt least 2 years of experience in a similar IT Support roleKnowledge of Windows and Mac operating systems, hardware, and networkingFamiliarity with Office 365 and other cloud-based software applicationsAbility to communicate technical information to non-technical staff in a clear and concise mannerStrong problem-solving and troubleshooting skillsExcellent customer service skills and a proactive approach to problem-solvingAbility to work independently and as part of a teamThis is a contract position based in Perth, If you are passionate about technology and providing excellent customer service, please submit your resume and cover letter for consideration.We keep you connected to the best businesses and opportunities in the IT marketplace. We keep your profile anonymous Apply for jobs quickly Upload your CV and Manage your profileRegister and get your profile completed to apply today!.It's quick. It's easy.It's the best career move you'llever make.
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