Home
Find Jobs
For Candidates
For Employers
Australia Jobs Expertini hovers at the forefront for the Australia job search community with ❤️. Expertini's innovative research and development have contributed to a new awareness among job seekers in their pursuit of knowledge and have bridged the gap that is needed by talent acquisition across the Globe - Know more.

Get Your Score Here

Resume Score

Australia Jobs Expertini® - Ai Resume Scoring

Introducing Resume Score™ Tool, a unique innovation from Australia Jobs Expertini. Our AI-powered tool instantly evaluates your Resume/CV for the job role: Customer Process Improvement Analyst. Get valuable insights in seconds.

Australia Jobs Expertini

Customer Process Improvement Analyst Job in Australia Recruiting by Cover Genius Ltd

🏷 Bookmark

Customer Process Improvement Analyst

🔖 Full Time

Download This Job Details

The CompanyCover Genius is aSeries D insurtechthat protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak andBooking.com, Intuit, Uber,Hopper,Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re alsoavailable at Amazon,Flipkart,eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate withXCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the#1 fastest-growing company in APACin 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular“CG Gives”which makes social entrepreneurs out of us all and funds development initiatives in global communities.Our People areBold, Authentic, Purposeful and InspiredOur People are notPerfect, Traditional, Complacent or CautiousAbout the RoleAs Customer Process Improvement Analyst you play a crucial role in embodying the vision of the Customer Operations Function. This role is central to driving program and product launches and ensuring that all local and partner-specific requirements are seamlessly integrated into our operational and technological frameworks.You will lead cross-functional initiatives involving Insurance, Partner Services, and Insurance Technical Solutions, overseeing operational reviews and implementing product and integration changes to enhance customer experience and operational performance. Additionally, you'll manage external communications with partners, vendors, and underwriters, aligning strategic objectives with our operational capabilities and service design.Your insights and guidance are essential in shaping strategies, product changes, and solutions that epitomize operational excellence. Your in-depth analyses of operational challenges and strong understanding of our operations, including the customer and claims journey, are key to driving the continuous evolution of our products and services, aligning them with our company strategy, customer needs, and aspirations.What will your day look like? You will...Drive strategic planning, execution, and operational enhancement to exceed customer expectations through data-informed decision-making.Promote innovation, problem-solving, and outstanding service through the analysis of key performance indicators and customer feedback to drive continuous improvement.Lead initiatives for process and product improvement across Insurance, Partner Services, and Insurance Technical Solutions, ensuring strategic alignment and effective integration of new products and services.Drive the launch of new programs and products, ensuring they meet local specific requirements while aligning with our overarching strategy and vision.Conduct in-depth operational reviews, identifying challenges and opportunities for improvement to enhance overall performance and impact.Manage communication and strategic alignment with partners, vendors, and underwriters, showcasing our operational capabilities and service design.Collaborate with the Customer Platform and Service Design team, developing and implementing solutions to optimize the end-to-end customer and claims journey, ensuring a seamless and satisfying experience.Provide strategic insights based on a deep understanding of our operations, driving our products and services' continuous improvement and evolution.What you will bring;5 or more years of experience with process optimization, UX, design, and operations management in Tech, Supply Chain, or Manufacturing industryProficiency in utilizing data and analytics to drive strategic decisions, improve customer outcomes, and identify areas for optimizationExperience leading the entire project lifecycle from end to end in an agile environmentProven ability to manage and develop relationships with key external and internal stakeholdersExperience with lean development, human-centered design and can put yourself in the customer's shoes, ensuring that customer experiences are friendly and digestible.Be technically minded. One of the main systems used in this role is a low-code platform that was developed in-house, so familiarity with systems architecture is keyUniversity degree in engineering or similar backgroundCover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean? • Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical. • Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.• Social Initiatives -picturesspeak a thousand words!Sound interesting? If you think you have the best composition of the above,send us your resume and let's chat!* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
#J-18808-Ljbffr

Apply Now

Rate or Report This Job

If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.

Are You Looking for a Customer Process Improvement Analyst job in Australia?

Great News! We've discovered an exciting live job opportunity for a Customer Process Improvement Analyst position in Australia. This job is currently open for hiring/recruiting by Cover Genius Ltd, exclusively for you at Australia Jobs Expertini. Feel free to download the job details here.
What is the Customer Process Improvement Analyst Jobs Trends in Australia and Australia?

Explore the current trends for Customer Process Improvement Analyst jobs in Australia and Australia at Expertini. The following graph provides insights into the job market dynamics.
What is the work culture like at Cover Genius Ltd?

The work culture at Cover Genius Ltd must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Cover Genius Ltd and also by visiting their official website through Google.
Wondering about the intrinsic value of sustainable urbanization in Australia?

The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in Australia, particularly within Australia. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to Australia's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in Australia, additional details can be found on Australia Wikipedia.
Is Cover Genius Ltd hiring in Australia?

Yes, we found live job(s) for Cover Genius Ltd in Australia.
Are there any jobs for Customer Process Improvement Analyst in Australia?

Customer Process Improvement Analyst jobs are available in Australia.
Curious about the cost of living in Australia compared to other cities in Australia? Uncover the details!

Exploring the cost of living in Australia. At Expertini.Com for Australia , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
What is the average salary range for Customer Process Improvement Analyst in Australia?

The average salary range for Customer Process Improvement Analyst in Australia varies, but the standard pay scale is rated "Standard" in Australia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
How can I apply for a job at Cover Genius Ltd?

To apply for a job at Cover Genius Ltd follow the application process following the "Apply Now" button at Australia Jobs Expertini and also you can visit Cover Genius Ltd official career page and follow their application process.
What are the key qualifications for Customer Process Improvement Analyst?

Key qualifications for Customer Process Improvement Analyst typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
How can I set up job alerts for Customer Process Improvement Analyst in Australia?

You can set up job alerts for Customer Process Improvement Analyst in Australia by creating a free job alerts on Australia Jobs Expertini. Our Ai system will automatically notify you when new job listings matching your criteria become available.
What types of benefits are offered for Customer Process Improvement Analyst positions?

Benefits for Customer Process Improvement Analyst positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Are there any remote job opportunities for Customer Process Improvement Analyst?

Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Customer Process Improvement Analyst on Australia Jobs Expertini.
How can I improve my chances of getting hired for Customer Process Improvement Analyst?

To improve your chances of getting hired for Customer Process Improvement Analyst, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that Australia Jobs Expertini has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.

Cross References and Citations:

1. Customer Process Improvement Analyst Findparttimejobs Jobs Australia Findparttimejobs ↗️
2. Customer Process Improvement Analyst Microbiologistjobs Jobs Australia Microbiologistjobs ↗️
3. Customer Process Improvement Analyst Searchcanadajobs Jobs Australia Searchcanadajobs ↗️
4. Customer Process Improvement Analyst Museumjobs Jobs Australia Museumjobs ↗️
5. Customer Process Improvement Analyst Devopsjobs Jobs Australia Devopsjobs ↗️
6. Customer Process Improvement Analyst Startupjobsnearme Jobs Australia Startupjobsnearme ↗️
7. Customer Process Improvement Analyst Governmentjobsnearme Jobs Australia Governmentjobsnearme ↗️
8. Customer Process Improvement Analyst Physiotherapistjobs Jobs Australia Physiotherapistjobs ↗️
9. Customer Process Improvement Analyst Egyptjobs Jobs Australia Egyptjobs ↗️
10. Customer Process Improvement Analyst Productmanagementjobs Jobs Australia Productmanagementjobs ↗️
11. Customer Process Improvement Analyst Interiordesignjobs Jobs Australia Interiordesignjobs ↗️
12. Customer Process Improvement Analyst Findurgentjobs Jobs Australia Findurgentjobs ↗️
13. Customer Process Improvement Analyst Colombiajobs Jobs Australia Colombiajobs ↗️
14. Customer Process Improvement Analyst Professorjobs Jobs Australia Professorjobs ↗️
15. Customer Process Improvement Analyst Iexpertini Jobs Australia Iexpertini ↗️
16. Customer Process Improvement Analyst Jobscanada Jobs Australia Jobscanada ↗️
17. Customer Process Improvement Analyst Searchaustralianjobs Jobs Australia Searchaustralianjobs ↗️
18. Customer Process Improvement Analyst Cosmeticsjobs Jobs Australia Cosmeticsjobs ↗️
19. Customer Process Improvement Analyst Jobs Australia ↗️
20. AMP Version of Customer Process Improvement Analyst ↗️
21. Customer Process Improvement Analyst Australia Jobs ↗️
22. Customer Process Improvement Analyst Jobs Australia ↗️
23. Customer Process Improvement Analyst Job Search ↗️
24. Customer Process Improvement Analyst Search ↗️
25. Customer Process Improvement Analyst Find Jobs ↗️
Uncover your perfect fit. Take the O*NET Interest Profiler to explore careers aligned with your interests